Terms and Conditions
SMS Terms and Conditions
Sawatsky Bros (WE, US, OR or OUR) offers SMS text message notifications to customers who
to
have opted in receive them.
Program Description
By opting in, you consent to receive transactional SMS text messages from Sawatsky Bros
regarding your landscaping and/or arborist services. Messages may include:
● Upcoming visit reminders and pre-arrival notifications
● Appointment reschedule notices
● Post-visit service summaries and completion confirmations
● Estimate availability notifications
● Invoice availability notifications
These messages are sent for service and operational purposes only.
Message Frequency
Message frequency varies based on your scheduled services and account activity. You may
receive multiple messages per week during active service periods.
Costs
Message and data rates may apply depending on your mobile carrier and plan. Sawatsky Bros
does not charge for SMS notifications.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you
receive from us. After opting out, you will receive a single confirmation message and no further
SMS messages will be sent. To re-enroll, reply START or contact us directly.
Help
For help, reply HELP to any message, or contact us at:
● Phone: 604-819-7286 or 604-316-7127
● Email: admin@sawatskybros.ca
Eligibility
SMS messaging is available to customers in the United States and Canada who have provided
a valid mobile phone number and consented to receive messages.
Please provide the text you want shortened.
Privacy Policy — SMS Data
Sawatsky Bros is committed to protecting the privacy of your personal information, including
data collected as part of our SMS messaging program.
Information We Collect
When you opt in to our SMS program, we collect:
● Your name and mobile phone number
● Records of messages sent and received
● Your opt-in and opt-out status and timestamps
How We Use Your Information
Your mobile number and opt-in data are used solely to send you the transactional SMS
messages described in our Terms & Conditions above. We do not use your mobile information
for any marketing or promotional purpose.
Information We Do Not Share
No mobile information — including your phone number and SMS opt-in consent — will
be shared with, sold to, or disclosed to any third parties or affiliates for marketing or
promotional purposes at any time.
Information may be shared only with subcontractors or service providers acting on our behalf in
direct support of our operations (for example, our SMS delivery platform), solely for the purpose
of delivering messages to you. These parties are contractually prohibited from using your data
for any other purpose.
All other use case categories exclude text messaging originator opt-in data and consent; this
information will not be shared with any third parties.
Data Retention
We retain your mobile number and consent records for as long as you remain a customer or as
required by applicable law.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at:
● Phone: 604-819-7286 or 604-316-7127
● Email: admin@sawatskybros.ca
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our SMS service after
changes are posted constitutes your acceptance of the revised